Early Childhood Education and Care Testimonials

"Before starting my study with the First Door, I was working as an Assistant Educator in a long day care with a Certificate III qualification.
My decision to study further took a lot of time in researching about a suitable Registered Training Organisation as I wanted my learning journey to be meaningful and practical.  One of my concerns was about receiving feedback on my assessment work from my trainer without long delays. When I found out about First Door on the internet, I requested an initial meeting before enrolment. After meeting with Andrea, I was convinced to enrol with First Door for my Diploma of Early Childhood Education and Care.
The First Door team's passion in supporting Educators is beautifully crazy!  They are there to work with me with my assessments and to develop my practical skills. The workshops, mentoring meetings and practical skills observations enhance my practices. Their timely and constructive feedback have always encouraged me.
I am now working as a Lead Educator and am excited as I am very close to finishing my Diploma. I feel much more knowledgeable and confident in my skills as a Lead Educator."

  • Chandra Thapa
    Lead Educator

"After becoming a mother, I set up and managed a sensory play group for young children. Through these experiences I knew that I wanted to study so that I could begin my career in Early Childhood Education and Care. At first I enrolled with an online training company but found it a real struggle with very little support.

I started my Diploma of Early Childhood Education and Care with First Door at the beginning of the year and I couldn't be happier with how the course is run. I love going to the workshops that they facilitate for each unit of study. The workshops are interactive and allow for discussions and growth in knowledge that did not seem achievable to me when studying online only. The team at First Door really love what they do and it's infectious. I feel so inspired and motivated and can't wait to open my Family Day Care one day.

Studying with First Door has already increased my confidence and knowledge. After only a couple of months of study I was successful in gaining full time employment as an Educator in an Early Childhood centre. The support with having Andrea as my mentor has been fantastic, and I would happily recommend First Door to anyone who is thinking about studying for a career in Early Childhood."

  • Holly Allen

“You really cannot describe the passion and love that the trainers at First Door have. The well-constructed workshops provide students with specific up-to-date skills, knowledge and inspiration necessary for successful practice and employment in the child care industry. Two of the best things about the Diploma of Early Childhood Education and Care course with First Door are having a mentor with industry experience to guide me, and the amazing workshops and discussions at these. I leave each workshop totally inspired and enjoy putting what I’ve learnt into practice to keep improving for the children. I have also grown in confidence in my role as Educational Leader to share what I am learning and doing with my team.”

  • Prudence Watkinson
    Lead Educator and Educational Leader

"Before I started studying my Diploma of Early Childhood Education and Care with First Door, I had finished school and was working casually in a field I wasn't passionate about. Being an Early Childhood Educator was always in the back of my mind, so I decided an early childhood course would be a good start to move into this career.   

I had talked to a Director at a childcare centre nearby who recommended me to study with First Door. I called First Door to find out some information about the course as well as the company. I was very confident with their approach and signed up to study my diploma straight away. I had received some casual work at that same centre which soon picked up, putting me into the position of assistant educator in the toddler room. I really liked that I could study one unit of assessment per month and not be too rushed with work as well as study. Each month I have a mentoring meeting in my workplace with Andrea and I get an uncountable number of ideas, as well as lots of inspiration from the workshop for each unit. I also have access to study support anytime I need it.

After one year of study, I was promoted to being Lead Educator in the Toddler room. Studying has helped me gain skills and confidence whilst working in my room with the children. I am also more comfortable talking to parents and sharing my new ideas and knowledge I have gained from the First Door workshops with the other educators. Learning through First Door challenges me every day to set and meet higher goals as an educator, and I am so happy that I am finally working in a career I am passionate about!"

  • Sarah Harvey

“I came from Czech Republic and when I started working as an educator here I wanted to become qualified. I wanted to get more information on how Early Childhood education works in Australia to give the children the best quality care.

I was recommended to study with First Door by my Director and colleagues, and I never regretted this decision.  I was able to complete my Diploma qualification through a Government funded apprenticeship.

For each unit I attended a workshop where we discussed each topic not only theoretically but also through interactions with other students and with lots of practical examples and activities. This understanding helped me to put the learning into my practice and go easily through my assessment work. It was great to have my own mentor who was available at any time I needed to support me, and always explained each topic with patience and respect.  

Not only am I qualified with a First Door Diploma of Early Childhood Education and Care, but I also feel proud of this qualification. I have learned so much through this study process, got lots of information and deep knowledge about the Australian Early Childhood education framework and how to provide great care and experiences for children. Studying with First Door opened my eyes to new perspective and I feel very inspired and knowledgeable. This study also encouraged me to want to keep learning.”

  • Lenka Jureckova
    Lead Educator, Northpine Christian College Childcare and Early Learning Centre

"I was recommended to study with First Door to complete my Diploma of Early Childhood Education and Care, and started the course feeling nervous and new to the profession. This training has been instrumental in developing my abilities, skills and knowledge to be able to perform my role at a very high standard. First Door is continually influencing, supporting and developing me in all areas required of educators within our profession. Completing this course with First Door has increased my confidence and passion to share those meaningful experiences with my colleagues and the children within our centre."

Diploma of Leadership and Management Testimonials

"I am a Director of an Early Learning Centre and felt I needed more knowledge on leadership to further my career.

First Door was recommended to me by a friend who had just completed the Diploma of Leadership and Management course with them.  I really enjoyed the learning style that First Door provides.  Students are able to network with other leaders once a month about the module you are completing and get different ideas. After each workshop I was inspired to go back to my service and implement what I had just learnt.  Cindy was very supportive as my mentor throughout the course and was only a phone call away.

Before I completed the course I thought I knew it all and this course would just be an update for me, but I have learnt so much doing this Diploma course. It has changed the way I interact with the educators in my team and I have implemented a lot of new things into the service which the owners are really happy with.  I highly recommend First Door."

  • Kristy McKinnon
    Director of Minyama Early Learning Centre

“Attending the Leadership workshops held by First Door have provided me with new effective knowledge and skills that I have been able to implement into our service.

Our centre is committed to building a culture of ongoing training and development. Attending the workshops on mentoring and performance management provided me with the confidence and knowledge to introduce an effective mentoring system. This provides a means for our team to work together to provide guidance and support to each other. This has already resulted in having a stronger and more united team.

Performance management methods have been adjusted using the knowledge I gained from this workshop. As a result, we worked in collaboration with our team of Educators to develop updated job descriptions, Key Performance Indicators, and new ways to provide feedback. Thank you, Cindy, and Andrea for teaching in such a practical and easy to understand way.”

  • Hilary Webb, Director

    Everton Park Child Care and Development Centre


"First Door training is a high quality training organisation. They genuinely care about their students but are also very passionate about the Early Childhood industry. They run great practical workshops and offer plenty of workplace support for their students too. I would highly recommend them to any of my staff."

  • Peta Halloran
    Operations Manager at Taigum Child Edu-care

"This is the first RTO I have been through that has actually made the effort to get to know their students and take time to come and visit them monthly. And most importantly, if you have a question they get back to you ASAP! I cannot fault the training I have received from First Door. And I continue to send my staff on their PD's as well."

  • Lisa Brecciaroli
    Director of McKean Kidz Early Learning Centre

“First Door is an organisation that is passionate and committed to quality training and development, particularly in early childhood education. The trainers are very professional but are friendly and caring. They provide and maintain strong support systems through monthly visits, emails and workshops.

As a Director, I completed the Diploma of Management in 2015. The information that I learnt was very relevant to my current role and responsibilities, and has given me a deeper level of and understanding to my work I am required to do.

The practical workshops provide relevant and meaningful information and experiences that support theory and practice. The workshops also provide the opportunity to network with others and allow time for extra support for individual needs.

I have team members who have successfully completed and who are currently working towards their early childhood qualifications, who have found their training through First Door to be a very positive experience. I will continue to highly recommend anyone who requires early childhood training to First Door.

First Door have supported our Centre environment and teaching practices through consultation and Professional Conversations workshops. These have discussed areas such as environments, routines, mixed age groups and transition times and their ideas and suggestions have been invaluable to our continued improvement."

  • Karen Petrie, Nominated Supervisor and Director

    Northpine Christian College Childcare and Early Learning Centre

Team Professional Development Testimonials

"The dedicated, organised, nurturing trainers have played a pivotal role in helping to the get the team at YMCA Strathpine moving forward from conflicting understandings and viewpoints to a shared and improved understanding of the documentation cycle. Through discussion as a team we were able to analyse systems we use that were not effective. The centre team was able to reach shared understanding of new strategies and provided with ideas and tools to effectively use the cycle of plan, document and evaluate."

  • Chantal Wise

“Our team had a great day with Andrea from First Door Training and Development. We valued the time to work together and the inspiration we received from hearing about what other centres are doing. We packed such a lot into one day that we are still thinking about it weeks later!”

  • Emma Thomas
    Teaching Director Next Steps Kindy

"I have accessed First Door Training and Development in many ways to assist our Early Childhood Professionals that we have at Chatterbox.  Our team members have attended specific professional development workshops that are regularly set up by First Door training. We have also had Andrea from First Door attend training nights at our Centres to work with each team on topics relevant to them.  Most recently we asked Andrea to put together and present a comprehensive and interactive four hour presentation for all of our 75 staff, at our annual team training day.  We had specific topics as an organisation that we wanted to cover and Andrea was very thorough in gathering the information to ensure the workshop was exactly what we were after.  I found this consultation process and the way Andrea specifically tailored the training extremely beneficial to our team.  The presentation on the day encompassed a great detail of knowledge about the requested topics as well as allowing for fun group participation to get everyone thinking!  Our team left inspired and excited to return to their respective Centres and implement the ideas they had taken from the First Door workshop."

  • Stephanie Brassington
    Operations Manager
    Chatterbox Early Learning & Child Care

"After many years in different roles within the Children’s Services Sector, I found myself in my dream job as an Owner/Director of an Early Learning Centre. I applied for some funding to support the Professional Development of my staff and was successful in obtaining that funding.

Now came the big question. What Professional Development do my team need and want, and who will be best to provide that training for them? Choosing ‘what’ was easy, but being a qualified trainer and assessor myself, choosing a training provider was going to be more the challenge as I am particularly fussy due to my strong passion for what I believe in when it comes to the standard of education and care provided to children under my wings.

I came across a flyer sent out by First Door Training, and immediately felt a connection to the ethos portrayed by this organisation. Andrea Isitt provided most of our training workshops and I came away from each of her sessions excited, empowered and supported against my own personal views and philosophies about what constitutes quality care for the under 4 year age group. I guess you would call Andrea and I, kindred spirits. This is not a term you hear often these days, but to have a professional person who you can share your passion with, challenge your thinking with and work in collaboration with to provide children with the care they need and deserve – and which provides parents with the assurance that you are the best you can be, is completely priceless.

I can’t recommend First Door Training enough. Their methodology is user-friendly and reaches the potential of each participant in the group – whether a large or small group. All their training is underpinned by sound theoretical knowledge and understandings which are current and relevant. I would challenge anyone to come out of one of their training sessions without some re-ignited passion for what they want to achieve with their chosen career and enthusiasm to bring everyone along with them on the journey."

  • Miriam Abel
    Director of Tumble Tots McDowall

"First Door have supported our Centre environment and teaching practices through consultation and Professional Conversations workshops. These have discussed areas such as environments, child focused routines, mixed age groups and transition times and their ideas and suggestions have been invaluable to our continued improvement."

  • Karen Petrie, Nominated Supervisor and Director

    Northpine Christian College Childcare and Early Learning Centre